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Gift Card Donations Offer Back to School Expense Relief

Every once in a while I’ve got to blog a gift card feel-good story. In Indiana, the Worth County Development Authority is offering students in the county a $75.00 gift card to help with pricey back to school expenses. The non-profit organization is donating more than 1,300 gift cards, that’s more than $100,000 worth. Back to school can be a stressful and expensive time for families; it’s nice to see this creative use of gift cards. Watch the video below:  

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What do Call Center & Retail Employees Have in Common?

Call Center and retail employees have long shared several unique employee motivation challenges. Managers of both professions suffer from high turnover, training issues for primarily entry-level jobs, team morale issues, and a need to infuse the workplace with creative incentives. Call centers and retail environments share these challenges and you might think the commonalities end there…but WHO is filling these positions? “Generation-Y”.
When thinking of incentives for Gen-Y, you must choose flexible, sought after rewards for excellent teamwork, meeting individual and team goals, and meeting and exceeding training objectives. Gift cards have earned the highly coveted “best employee incentive” spot amongst rewards and incentives, as the employee is empowered to select what they want in the end. This generation requires choice, to select what they consider to be cool or needed. What are some other unique employee solutions for this generation? Check out
5 tips for training your Gen Y call center or retail sales employees and let us know what challenges you are finding when training and motivating your employees.

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Is Social Clienteling the Future of Retail Loyalty?

This is an interesting topic for our clients (retailers) to follow. When we sell our merchant client’s gift cards into the B2B sector, our client’s wish that they could “know” who the gift card users are. The customer who selects a merchant gift card as reward for doing a great job or through their credit card loyalty program are in fact consumers and therefore, potential brand advocates, and incremental new customers of the future. The consumer who redeems for a gift card is one

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Gift Cards as Loyalty Rewards will Blow You Away

Working in the B2B and corporate side of the gift card industry, this story caught my eye as it’s a clear indication of the power of gift cards as a consumer promotion and spending incentive. As a wanna-be power-user of my loyalty rewards and savvy consumer, I’m drooling over this story. Here’s what Cardratings.com has to say about recent gift cards offers as loyalty rewards & credit card promotions.“Bonus offers on credit cards have never been juicier, said Cardratings.com founder Curtis Arnold, who has followed the industry for about 10 years. Arnold said he was "blown away" recently by an offer he received -- and quickly snapped up -- for the American Express Business Gold rewards card. He'll get $500 in gift cards if he charges $2,000 in the first three months, plus the card's $125 annual fee is waived for the first year.” Beyond how cool it is to get a free $500 gift card bucks, I know when I am given gift cards as an incentive or request them through my loyalty & rewards programs, I truly feel like it’s a “gift for ME”. When I receive and spend credit card style gift cards (open loop) cards, I tend to spend them on practical items, like food shopping or gas or not remember where I spent them or on what. For this reason, I much prefer closed loop or brand/retailer specific gift cards. This is likely why Amex offers gift cards from specific retailers, rather than just their own…they are much preferred by employees as incentives, loyalty rewards program users, and consumers for incentive and promotions. For more on
how credit card companies are using bonuses like gift cards to woo new customers, click here.    

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Are HRA's a Waste of Time & Money or Money Well-Spent?

From our eNews: Waste of Time & Money or Money Well-Spent? When creating our eNews, we sometimes come across information a little outside of health specific gift card news; this is such a piece.
We have seen writings representing both sides of the debate over health risk assessments and their value to an organization, and we feel that
this article outlines some great viewpoints and information. We're glad you stopped by! Leave a comment to voice your opinion or share an HRA success story ...
waste or worth it?

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