GiftCard Partners Blog

Most people in corporate America understand the benefits of health and wellness programs…from the potential insurance premium savings and government incentives to companies, to individual employee productivity increases, and long term behavior changes; health and wellness programs seem to be a win-win when you incent and motivate people to get involved. But, it’s not just the corporate side of America looking closely at health and wellness incentives. U.S. Medicaid and Medicare programs, States and insurance companies are also looking at incentives such as the
CVS Select gift cards. Such gift cards work as incentives in prevention programs that demonstrate changes in health risk and outcomes, such as tobacco cessation, controlling or reducing weight, lowering cholesterol and blood pressure, and avoiding the onset of diabetes or improving the management of their diabetes condition.1 CVS Select gift cards is an example of a healthy gift card incentive that filters out unhealthy products, such as tobacco and alcohol, and supports positive purchases such as medication co-pays, over the counter medicines and other healthcare products. In many ways, the users of Medicaid and Medicare programs are some of the most vulnerable of our population, as they need prompting to get healthy and remain healthy, yet they often have fewer resources to do so.
Read more from CMS.gov to learn how incentives can benefit Medicare & Medicaid Services. Source: 1.
Overview of Medicaid Incentives for Prevention of Chronic Diseases Program

People rely on their smartphones to ring alarms, retrieve all facets of communications, navigate where they’re going, and so much more! But what about navigating one of the most difficult challenges of life…changing behavior to improve one’s health? There is ZERO debate over the attractiveness and popularity of Smartphone, tablet, and computer apps to help us in our everyday life; but can they help change our behaviors, or keep our attention on our goals on a long-term basis? One of my first experiences with a healthy-app was more than 10 years ago, on my Palm Pilot with a program that tracked the foods I ate (down to the TBSP of milk in my latte). The program allowed me to input my daily exercise, and it would tally up my healthfulness for the day, week, month and adjust my workout accordingly to stay on track. I have to say, I was pretty good for a few years about tracking those crunches and treadmill walks to counter whatever food I ate.Although the technology became obsolete, the habits of how I make my coffee and the calorie & fat counting sticks with me to this day. Such apps could certainly be integrated into a workplace health and wellness program. Since tracking health and wellness milestones is an important cornerstone of any program, apps can be set up with individuals’ health and wellness goals to help employees track, in real- time, their own success…connecting them closer to their potential incentives or rewards, like the gift cards or premium reductions. With or without a health and wellness program, workplaces can promote such apps to keep healthy behaviors on track through the workday.
Check out this Quora discussion, to find some great ideas that you can pass on to your employees, coworkers, and teams. By supporting these technologies; you could help create a healthier workplace, one app/one person at a time.

We read a lot about gift card “breakage”. That pre-paid industry term that translates to “gift cards that have been sold but never redeemed”. Breakage is a negative term for gift card holders and it’s really not such a positive one for retailers (surprisingly). Although breakage leads to higher profit margins; retailers and merchants are NOT gaining customers or building loyalty if those gift card holders never visit the store to become a real customer. Let’s turn this principle into an opportunity for employers, loyalty programs, and Scrip gift card programs, to communicate to their participants and engage them with your program. You know who you have given gift cards to. So, communicate with those program participants, and use that information to engage them in your program. Although many will have redeemed their gift cards, show you care and send them a reminder to use their cards…that employee, loyalty points redeemer, or the Scrip gift card buyer will thank you for the reminder.

We have written about and highlighted articles on the topic of tablet eCommerce and why they are becoming significant to retail marketing strategies, mostly from the perspective of prompting more retailers and merchants to accept gift cards online. This past Fall, eMarketer Digital Intelligence predicted that by 2014, 1 in 3 customers would use a tablet to make their online purchases. Tablet users will increase, and 1/3 of them will purchase online, whether or not they have ever made online purchases before. But even more importantly, Forrester Research reported that the purchase conversion rate for shoppers using a traditional PC is 3% and 4% or 5% for shoppers using tablets. So, retailers could see an increased lift, simply by the consumers’ choice of online tools. That speaks to the need for retailers to capture those new tablet users as customers. Are you ready for this? If a gift card holder goes online to purchase with their shiny new tablet; will they be turned away by your website? Will they ever come back? That’s just 1 piece of the tablet pie. Now, tablets aren’t just in the laptop bag or on the desk …they are IN stores, provided by the store! If retailers offer this intriguing, cutting edge technology in stores, more consumers will be introduced to them and begin to feel comfortable with them, and perhaps become more likely to use their tablet at home to make online purchases…This is in-store marketing GENIUS! In the recent Retail TouchPoints article
5 Ways to Use Tablets For In-store Commerce, we see a plethora of customer friendly tablets are being used in-store by retailers and merchants. “Tablets are here to stay; retailers need to embrace them and strongly consider how they can be used in stores to enhance brand experiences and build brand loyalty.” “Though many retailers are adopting this in-store technology, they’re just starting to scratch the surface of its potential. There are many ways retailers can use tablets to transform the in-store experience.” Says Gary Lombardo, Multichannel, Mobile & Social Commerce Product Marketing Lead, Demandware in the
Retail TouchPoints article. We are excited about these technologies and how retailers and merchants will integrate their gift card programs with their online sales efforts. What other cool ways have you seen tablets used in stores?

The growing demand for receiving gift cards doesn’t stop at holiday wish lists and workplace incentives. The simplicity of gift self-selection and using gift cards to stock the household with needed items, are highly redeeming factors for giving or offering gift cards in today’s difficult economy. Loyalty rewards programs are looking at this demand seriously and we’re starting to see gift cards infusing points redemption programs for credit card rewards, airline miles and consumer loyalty programs. The reason for this is simple;
gift cards offer flexibility and help people pay for everyday items….why wouldn’t loyalty rewards programs offer them to engage customers? For the same reasons, cash back programs are on the most wanted list for rewards program participants. But people are also redeeming in droves for gift cards, above more traditional rewards like travel and merchandise. Each rewards points system offers varying redemption options, but offering gift cards should be considered a priority in a world where consumers demand choice and often thriftiness.
NerdWallet takes a look at  American Express’s rewards program and rates gift cards as the top popular choice, above travel rewards and all other options (listing many as “Bad Redemption Options”). Of course, this isn’t the only perspective for why you should offer gift cards as a redemption option in your program…but as the 22nd most valuable brand in the world, American Express’s rewards program is also one of the most successful rewards programs in the world. What’s in YOUR rewards program?