Employee and customer engagement are key to any business’s success in the current climate. For employers, engaging employee populations at work ensures productivity, motivation and longer term, employee satisfaction and retention. On the customer side, in the current economic climate, retaining customers and reducing churn can be as important to a business as gaining new customers. Ensuring customers are engaged with your business helps support retention initiatives. Keep reading to learn how gift card incentive and reward programs can help drive engagement with employees and customers by continuously providing value and building positive associations with your brand and business.

According to a comprehensive report by Pew Research Center, around 29% of Americans view their job as stressful and 19% find it overwhelming. Employee satisfaction plays a pivotal role in the long-term success of any business. In this article, we will explore the significance of employee satisfaction and its impact on business.

Employee motivation doesn’t get enough attention. The very essence of success, especially in an organization with large ambitions, is motivation. What strategy do you have in place to keep employees motivated? Without it, employees are likely to lose interest, slow down productivity, and end up with less overall output. Organizational leaders can create recognition programs and use our gift card ideas for employees as we discuss 5 ways to keep employees motivated. 

Employee performance is often viewed as separate from organization business goals. This is a siloed way to view performance. Instead of viewing them separately, treat employee performance as a leading indicator of your organization’s performance against its business goals. If your people are excelling, so will your business. Here are five ways you can measure employee performance, and motivate and retain your top talent.

According to a Gallup, 87% of modern employees feel disengaged at work. With an increasingly disengaged workforce, it’s crucial that we improve workplace communication. This article will discuss the top 5 ways we’ve found to do just that.