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Keeping Workers Happy & Engaged During Holiday Shifts

For many businesses, staying open during the holidays is essential. Whether you’re a retail store, restaurant, healthcare provider, or service organization, holiday operations can make or break your end-of-year success. But for employees, working through the holidays can also bring stress, fatigue, and a sense of missing out.

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Employee Engagement at a Low

According to a new Gallup poll 71% of employees indicated they do not feel engaged, or feel actively disengaged at their jobs.  Employees that do not feel engaged are often far less productive than employees who feel engaged and connected to their position within their company. This staggering statistic is indicative of employers needing to make more of an effort to engage their employees at work, and recognizing their hard work. Tom Agnew author of "The Enemy of Engagement: Put an End to Workplace Frustration--and Get the Most from Your Employees" identifies three causes of disengaged employees: poor communication about goals and performance, resource constraints that make it more difficult for employees to do their jobs, and employees who feel that they do not have the authority to do their jobs effectively. In order to engage employees it is important to keep open communication lines, and ensure that employees know when they are doing their jobs well. Giving small spot rewards such as a small denomination gift card to useful retail outlets such as CVS/pharmacy lets employees know that an employer is noticing their work, and empowering them to do their jobs to the best of their ability. Do you think your employees feel engaged? How do you think you can engage your employees better?
For more information on employees engagement from Business Finance magazine click here.

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You may not have to break the bank to reward your employees this year

A new MarketWatch survey release this week indicates that employees don't need much to feel rewarded during this holiday season.

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Another Piece of Evidence: Cash Not Always the Best Reward

Another study out this week, by the Incentive Research Foundation shows again, what the GCP team has known for years, cash incentives are not always the most effective.  According to this new research non-cash incentives such as merchandise, travel, and gift cards prove more effective than cash rewards.  Employees find them to be more valuable.  They drive more competition in today's tough economy, and are viewed as a special treat, rather than cash that could be spent on bills, or groceries.  Non-cash incentives must be used for a special occasion, whether it is a trip, or "free" merchandise purchased through a gift card. The trophy value of gift cards and other non-cash incentives is also important in today's economy.  No one wants to lose their job, or feel as though their job is in danger, these kinds of incentives serve as better reinforcement of behavior than cash.  Employees take more notice of other employees receiving non-cash incentives, rather than a check that is often included in an employees regular paycheck.   So when beginning to think about end of quarter, or end of year bonuses and rewards, think outside the "cash box."  
For more information on the Incentive Research Foundation study click here.

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The Rise of the Side Hustle: What Employers Should Do About It

The side hustle is no longer a fringe activity; it’s a defining part of the modern workforce. According to SurveyMonkey’s Workplace Culture and Trends report, nearly three in four employees (72%) either have a side hustle or are considering one. While side hustles can spark creativity and growth, they also present challenges for employers — from retention risks to engagement gaps.

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