GiftCard Partners Blog

Health plans and care organizations face growing pressure to improve CAHPS scores, yet many still rely on engagement tactics that stop short of driving real behavior change. Mailers, reminders, and education all have a role, but they rarely solve the core problem: members must actually complete care and feel supported doing it. Organizations that treat incentives as a quality improvement tool, not a giveaway, are seeing measurable gains in satisfaction, access, and follow-through.

Heart disease remains the leading cause of death in the United States and creates an enormous burden for people, communities, and healthcare providers. According to the Centers for Disease Control and Prevention (CDC), an American dies every 33 seconds from cardiovascular disease. And between 2019 and 2020, heart disease cost the U.S. about $252.2 billion in health care services, medicines, and lost productivity.

Managed care organizations (MCOs) often face significant challenges in encouraging members to complete preventative health screenings. Ensuring compliance with critical screenings—such as breast cancer checks, hearing tests, and dental visits—not only improves patient outcomes but also directly impacts program success and HEDIS Star ratings. 

What if there was a powerful tool that could significantly enhance Medicare member participation and satisfaction? The 14th Medicare Star Ratings, HEDIS^®, Quality & Risk event emphasizes the critical role of both member and provider engagement. This article explores the power of gift cards as incentives to boost Medicare member engagement, providing practical solutions and real-world examples to illustrate their effectiveness. 

Health plans are constantly looking for ways to engage members in managing their own health. Health plans benefit from member engagement by recognizing lower costs for their business and for the participating members. Enhancing member engagement through technology is an easy and accessible way to boost engagement without changing member behavior significantly. Below are 4 specific technologies that increase member engagement. Read on to learn more about the impact mobile apps, wearable technology, telehealth options and the Engage2Reward™ gift card ordering platform can have on your membership engagement efforts.