4 Ways to Improving Employee Satisfaction Through Engagement
A recent research study conducted by TNS Employee Insights shows that engaging employees at work through programs like incentive rewards and loyalty programs, can improve the overall functionality and performance of a company by 20% points. MolsonCoors found that engaged employees were five times less likely than non-engaged employees to have a safety incident and seven times less likely to have a lost-time safety incident. Using these types of programs by giving small incentives such as a small denomination gift card, or larger gifts for bigger workplace milestones makes employees feel noticed. Employees who are engaged at work feel as though they have a meaningful voice within the organization, and recognize effective leadership more readily. They feel as though they are being noticed, invested in, and guided professionally. Employees who feel engaged are also more productive, which leads to greater company revenues and 87% reduction in likelihood of employee departure. Here are four ways to invest in employee engagement and increase performance. 1. Link employee engagement to business objectives and measures of effectiveness. The more substantial the direct connection the more clearly employees can view their role. 2. Invest in employee programs specifically designed to increase engagement by supporting business objectives. 3. Establish a system of measuring engagement and the effectiveness of these programs. Getting employee feedback about the programs is the best way to gauge their success. 4. Make adjustments based on the discernible results. Maintaining flexibility in employee engagement programming is key to a positive outcome for both employees and the employer.
For more information on engaging your employees to improve your company's performance check out this PR Web Article in the San Francisco Chronicle.
Gift Cards, Perfect Workplace Social Incentive
Although the roots of the term “social incentives” goes back to the positive feelings humans gain when interacting with friends and peers; the term and concept has been leveraged in the workplace with great success. Historically, social incentives include the positive feedback one receives from peers, and even the presence of friends can be considered a social incentive. In the workplace, it has been proven that the presence of friends affects worker’s attitude, behavior and their levels of productivity. Employers can help forge new friendships and relationships in the workplace by formalizing social incentives as part of their ongoing motivation, recognition and rewards programs. Employers would thereby use the concept of social incentives as a way to encourage teams of coworkers to work together for common goals. Teams, cross-functional teams or randomly assembled groups can join forces in a health and wellness program to collectively improve a workplace health and wellbeing outcomes, while driving individuals’ positive behaviors, keeping participants engaged and ultimately, drive results. Where’s the proof? In the article Increase Participation with Social Incentives, by Wellsource; it is reported that a rate of 64% participation was garnered for individuals on a team, versus 44% participation for those in the same program, with the same incentive, but without being part of a team. Now add a carrot like gift cards for successful participation, reaching milestones, and continued engagement and you are employing a well-rounded idea to keep your programs fresh. Why gift cards? Rewarding with a gift card like
The Cheesecake Factory or
Subway and the teams can dine together or get healthy take-out together to further develop the Comradery created by your program. Are you encouraging teams to work together for common goals and individual productivity?
Source: Wellsource: Increase Participation with Social Incentives
5 Qualities of a Remarkable Boss
Great bosses lead to happy, content, motivated employees. When employees feel like their boss is investing in them they are much more likely to invest more of themselves into their work, which reflects positively on the business, and the office environment. Here are 5 qualities of a remarkable boss, and how it can help your business and employee productivity.
1. Develop every employee: Provide the training, mentoring and opportunities to allow your employees to develop and grow in their roles. Implementing goal oriented incentive programs that provide rewards such as gift cards, or extra time off is a great way to provide growth opportunities while providing added incentive for employees and staying within the employer's budget.
2. Deal with problems immediately: Ignoring problems can kill team morale. Addressing problems and changing processes internally in a timely manner can be difficult and time consuming but it maintains a positive, focused atmosphere in the office, free of politics and distractions.
3. Rescue your worst employee: Work with the "weak link" on your team to try to rehabilitate their image to the rest of the team by stepping up the coaching and mentoring you provide.
4. Serve others, not yourself: Putting yourself second to your employees and acting selflessly goes a long way in your role as the supervisor. It instills greater confidence in employees and reinforces their support system within the organization which will directly increase their productivity and motivation.
5. Always remember where you came from: Spend time with your employees when presented the opportunity. Spending small moments with employees provides a unique opportunity to inspire, reassure, motivate, and even give someone hope for their professional future. The higher your station in the company the greater your responsibility is to spend time with more junior employees.
For more information on becoming a great boss and how to inspire your employees check out the Inc. article.
Reward and Recognition- The Latest Trends
The Incentive Research Foundation released an executive briefing entitled
2012 Trends in Rewards and Recognition, which shows emerging trends for 2012. Some of the top trends include:
Incentive Experts Point to Gamification as Top Incentive Trend
For many employers, making the connection between “games” at work and increased productivity can be a tough leap to make. But evidence of the success of gamification increasingly piles up and now there are many corporate success trends we can point to. Yet, the term “gamification” and the motivation technique is becoming a cornerstone of corporate and employee incentive programs. Snowfly, an employee recognition and incentive company reports over 2,700,000 hits on Google for the term, over 150 million of their corporate performance games have been played, and they expect gamification to be a 2.8 billion dollar business by 2015.1 In
Snowfly’s 16 Key Findings for Success white paper, they tout that their workplace games have a 93% participant approval rate within incentive and employee performance programs, yet the national approval average for traditional programs hovers around 45%.2 Many more key discoveries and lessons learned can be found in the
white paper. In
Incentive Research Foundation’s (IRF) recent top trends webinar, they list gamification as #4 out of their
12 Trends in Rewards and Recognition for 2012. IRF white paper outlines Gartner Group’s prediction “that by 2015, half of all managed innovation processes will include game mechanics, and that by 2014, 70% of all the Global 2000 organizations will have at least one “gamified application” in place.3 The future seems quite bright for this innovative interactive method of motivating, incenting, and rewarding. Are you using such techniques yet? Sources: 1 & 2:
Gamification after Twelve Years and 150 Million Games: 16 Key Findings for Success 3:
IRF Trends &
Gartner’s report: Gartner Says By 2015, More Than 50 Percent of Organizations That Manage Innovation Processes Will Gamify Those Processes