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Holiday Gift Cards- Use Them or You May Lose Them

Total holiday spending on gift cards last year totaled $27.8 billion. And if history is bound to repeat itself, 25% of that gift card money will remain unspent by the end of 2012. Gift cards are a very popular holiday gift. They are convenient for the giver and stress free for the receiver. However, gift cards tend to be forgotten as the holiday season winds down, and recipients are less likely to spend the balances as the year goes on. So what happens to unused gift card balances? The Securities and Exchange Commission allows retailers to count unused gift-card balances as income once they can reasonably say the card won't be redeemed. Some states require unused gift cards to go to an unclaimed-funds accounts, or put a time limit on the validity of gift cards. Beyond the reasonable timeframe to claim unused balances, retailers can use the balances for general purposes. So, as we move further into 2012, consider this a friendly reminder to spend your holiday gift card balances sooner rather than later.
For more information check out the TheStreet.com.

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Using Health and Wellness as a Public Relations Tool

CITGO Petroleum is using local health and wellness programs as a fantastic opportunity to highlight their local efforts and community involvement in America. CITGO is giving Lehigh Valley Health Network $5,000 in small denomination gift cards as part of CITGO's "Fueling Good" program. This program uses CITGO gift cards as small rewards for individuals involved in the Lehigh Valley Health Network's Health and Wellness program. The gift cards lower program costs for Lehigh Valley Health Network and allow them to continue their important work. Gift cards are an extremely effective tool for use in health and wellness programs. They help reward participants for desired behavior, and don't cost the program administrator that much. As is the case in this situation, gift cards are also a great way for program sponsors to get involved with health and wellness programs. CITGO was able to come in and help facilitate the positive program, while gaining favorable publicity.  
To learn more about the Lehigh Valley Health Network's Health and Wellness program and the partnership with CITGO Petroleum click here.

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Quick Guide to Employee Benefits & Gift Card Incentives + Infographic

In today’s competitive job market, offering a paycheck alone isn’t enough to attract and retain top talent. Employees expect a well-rounded benefits package that supports their financial security, professional growth, and overall well-being.

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Purpose-Driven Work: Why Meaning Matters & How Recognition Programs Help

As organizations look toward 2026, one theme is cutting through the noise of compensation, hybrid schedules, and employee benefits: purpose. A new Gallup and Stand Together study, The Power of Purpose, shows that purpose at work is not a soft concept; it’s a measurable, high-impact driver of engagement, energy, and retention.

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Why Retailers Can’t Table Tablet Marketing

We have written about and highlighted articles on the topic of tablet eCommerce and why they are becoming significant to retail marketing strategies, mostly from the perspective of prompting more retailers and merchants to accept gift cards online. This past Fall, eMarketer Digital Intelligence predicted that by 2014, 1 in 3 customers would use a tablet to make their online purchases. Tablet users will increase, and 1/3 of them will purchase online, whether or not they have ever made online purchases before. But even more importantly, Forrester Research reported that the purchase conversion rate for shoppers using a traditional PC is 3% and 4% or 5% for shoppers using tablets. So, retailers could see an increased lift, simply by the consumers’ choice of online tools. That speaks to the need for retailers to capture those new tablet users as customers. Are you ready for this? If a gift card holder goes online to purchase with their shiny new tablet; will they be turned away by your website? Will they ever come back? That’s just 1 piece of the tablet pie. Now, tablets aren’t just in the laptop bag or on the desk …they are IN stores, provided by the store! If retailers offer this intriguing, cutting edge technology in stores, more consumers will be introduced to them and begin to feel comfortable with them, and perhaps become more likely to use their tablet at home to make online purchases…This is in-store marketing GENIUS! In the recent Retail TouchPoints article
5 Ways to Use Tablets For In-store Commerce, we see a plethora of customer friendly tablets are being used in-store by retailers and merchants. “Tablets are here to stay; retailers need to embrace them and strongly consider how they can be used in stores to enhance brand experiences and build brand loyalty.” “Though many retailers are adopting this in-store technology, they’re just starting to scratch the surface of its potential. There are many ways retailers can use tablets to transform the in-store experience.” Says Gary Lombardo, Multichannel, Mobile & Social Commerce Product Marketing Lead, Demandware in the
Retail TouchPoints article. We are excited about these technologies and how retailers and merchants will integrate their gift card programs with their online sales efforts. What other cool ways have you seen tablets used in stores?

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