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5 Strategies to Drive Your Customer Retention Program

Customer retention refers to the ability of a company or business to retain its customers over a period of time. It is the percentage of customers who continue to do business with a company or brand, as opposed to seeking out competitors. High customer retention is often seen as a sign of customer satisfaction, loyalty, and a positive reputation.

In this article we will discuss the top five customer retention strategies you should be focusing on.

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How to Build Strong Customer Loyalty Programs

Did you know that acquiring a new customer can cost five times more than retaining an existing one? This is what makes customer loyalty programs so crucial to organizational success. In this article, we will dive into strategies for creating a loyalty program that resonates with your customers and drives value for your business. Whether you’re starting a program from scratch or looking to improve an existing one, these tips and insights can help you develop an effective customer loyalty program. 

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Why should you invest in an Employee Retention Program?

Employee retention is a key factor in the success of any business. It not only helps to reduce cost associated with turnover, but also ensures that the company has a steady and motivated workforce that can maintain productivity to stay competitive in the market. Investing in employee retention can help businesses save money and increase productivity. 

Long tenured employees also build loyalty to the company which can lead to better customer service and increased customer satisfaction. In this article we will discuss why investing in employee retention is an important step for any business looking for long-term success. 

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Addressing SDoH with Gift Cards: How Nonprofits Drive Equity Through Flexible Aid

Social Determinants of Health (SDoH) are the non-medical factors that influence health outcomes—economic stability, food access, housing, education, and community context, among others. According to the CDC, SDoH impact up to 80-90% of health outcomes, making them a critical focus for nonprofits and social service providers aiming to promote health equity.

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3 Ideas to Improve Job Training Incentive Programs for Employees

Are your employees motivated to complete additional job training or are they missing out on opportunities for improvement? Developing a strong job training incentive program for employees can encourage employees to learn new skills and keep up with their industry. Many employees avoid training because they feel they are “too busy,” “too old,” or “too good.” Consider the following 3 ideas to improve job training incentive programs for employees.

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