GiftCard Partners Blog

We’ve all heard of the gold watch after 10 years on the job. But in today’s workplace, employees aren’t sticking around for a decade just to feel seen. Recognition needs to start earlier, happen more often, and feel more meaningful. If you're trying to boost retention and keep employees engaged, one of the most effective—yet often overlooked—strategies is milestone recognition.

There are 4 major criteria on which employee rewards should be evaluated. Addressing compensation, benefits, recognition and appreciation through employee rewards will help address a diverse range of HR topics. Using employee rewards to address these areas will help cut down on HR issues and keep employee productivity up. The investment in the rewards program will save your organization in the long term and help support strategic organizational goals. A comprehensive reward program should recognize both employee activity performance, and specific behaviors. Activity performance is goal oriented. Once an employee reaches a performance goal, they should receive some type of reward from the company, whether it is a gift card to their favorite restaurant, or an extra afternoon off. Behavior-based rewards are slightly more difficult to execute. When an employee exhibits a certain type of behavior desired by the organization, they should also be rewarded. This can often take the form of a "spot reward." These are smaller rewards given on the spot of desired behavior. This could be a small denomination gift card given to employees whenever appropriate.  Rewards should be given for both types of behavior, in all four categories to maintain consistency and a culture of appreciate within the organization. This will improve retention rates, productivity, and morale.  
For more information on creating a strategic rewards system visit this Entrepreneur.com article.

Employee loyalty is at the lowest rates in recent memory. According to a recent CareerBuilder survey one in three currently employed individuals plans to leave their job by the end of the year. 76% of current employed people would leave their job if the right opportunity presented itself, although they are not actively looking for a new job. Other studies have also shown staggering turn-over rates, showing that the average company loses 20-50% of its workforce each year. These numbers show employees are disconnected to their jobs, and that employers are not showing reciprocal loyalty to their workers. As the recession still continues to affect the economy and the job market employees see down-sized benefits packages, cut backs on organizational spending that was previously invested in professional growth and training opportunities, and a lack of demonstrated commitment to employees.  Employee loyalty has declined, because if employees don't feel that their organization has invested in them, they will not invest their longterm professional commitment in the organization. Investing in employees, whether it is giving a small denomination restaurant gift card for a one year anniversary, or ensuring that employees continue learning and growing through professional development training, it is important to show employees that their organization cares about them.
How will you use loyalty rewards to improve your retention rate this year? For more information and ideas on how to show loyalty to your employees check out this Forbes article.

In the travel and hospitality industry, loyalty programs have long relied on points to keep guests engaged. But as budgets tighten and competition heats up, a new approach is emerging — one that offers instant gratification.

No matter if you gave your mom a gift in person this past Sunday, sent her flowers, or just called to let her know you were thinking of her, the most important thing was that you sent her a personal message. 1-800-Flowers teamed up with celebrities and professional athletes this Mother's Day to send personalized messages to both their moms, and potential 1-800-Flowers customers. The celebrity Facebook posts about sending mom flowers on Mother's Day served as ads on sponsored pages encouraging consumers to do as the celebrities did, and use 1-800-Flowers's services, but they are also using social media in a dynamic way. Using Facebook as an advertising forum, while still staying true to the traditional form of personalized social media messages is a new trend. Chris McCann, President of 1-800-Flowers noted“Getting customers to tell stories is better than us telling the story,” and went on to comment about how Facebook is used to facilitate relationships. Those relationships can be between a retailer and a consumer, or between a mother and child. How did you celebrate your mom this Sunday? Did you use social media to let your network know just how much Mom means to you? Leave us a comment and let us know!  
For more information on unique usage of social media for mother's day campaign check out this New York Times Media Decoder blog post.