Hannah Noel is the Marketing Specialist at GiftCard Partners and writes, designs and curates content to be shared on the blog and on social media. When she's not writing, you can find her sightseeing cities across the country.
In recent years, the number of employees who do not feel appreciated at work has grown, and that could be a big problem for companies. When employees are dissatisfied for long enough, they’re more likely to look for another job, which means employers are stuck with high turnover and on-boarding costs.
Every company wants to get closer to their customers, to get inside their heads and understand their buying process. Aside from learning telepathy, the next best thing is to ask them what you want to know. Customer surveys are a tool that many companies use to crack the code to what customers want and how to provide superior customer service.
Every April we celebrate Administrative Professionals Day, a day to honor the work of the support staff on our team. The holiday has its origins in World War II when administrative professionals were scarce, and a celebration was required not only to honor those occupying positions, but to attract young talent to the profession.