GiftCard Partners Blog

86% of digital marketers agree that investing in implementation of omnichannel strategies outweighs the challenges. The outcomes can yield a great success story, but the challenges are many. Supply chain management, product availability, and now payments and gifting are all components of the customer experience that need to remain consistent across both online and in-store buying experiences. However, as retail marketers look for new innovative solutions to omnichannel adoption there may be one sitting right in front of them, ready to go. Digital gift cards can't solve all of the omnichannel questions but in terms of payments and gifting they offer an already packaged solution. Digital gift cards are flexible by design, making sending, delivery and redemption easier for the gift giver, the gift receiver and the retailer administering the card. The flexibility and ease of use of digital gift cards helps accelerate

Employee motivation is the lifeblood of an organization- and particularly important this time of year while parts of the country are facing brutal temperatures, buried under several feet of snow or getting drenched with rain. So how do you keep employee motivation from freezing up with the rest of the country? Here are three things employee motivation killers, and some important strategies to help overcome those pitfalls.

The secondary gift card market is a delicate topic in the gift card industry. It's sort of like a dirty little secret that’s extremely helpful for consumers. In this market, consumers can recycle, regift or exchange their unwanted or unused gift cards for something that is of more use to them. It's a free market, or markets and with the access to internet today these exchange sites are literally at consumers' fingertips. While this new market may leave unwanted gift card holders jumping for joy, retailers are as thrilled. Secondary gift card markets can be seen as devaluing retail brands. These markets essentially allow consumers to trade in one brand for another, making the currency that was previously brand specific, brand agnostic. Currency no longer gets funneled into a retailer's business, but rather commoditized on the open market. Diane Freeland, GiftCard Partners' VP of Client Relations, comments on the commoditization of the secondary gift card market stating, "These secondary marketplaces offer consumers the opportunity to trade unwanted gift cards that they were received as a gift at a less than face value for the cards they are trading." Selling a retailer's brand for less than face value can have unforeseen consequences that only time will tell. Secondary gift card markets are a sensitive subject in the gift card industry, and it is certainly something we will keep an eye on. Check back to this space for more information on this subject as we track the industry’s response.

Now is a great time for your business to make innovative choices and stay ahead of the competition in 2015.   As a marketer, one must assess the best options to further build your brand and drive greater customer engagement. Digital gift cards have been a growing trend in the gift card industry, and here are the top 5 digital gift card trends for 2015: 1.
 Millennials Embrace Digital Gift Cards. - Millennials want instant gratification.  They want their needs satisfied "right here, right now" so digital gift cards are a logical solution when it comes to this target group.  In a
survey released by InComm last month, 18-35 year olds were likely to purchase at least one digital gift card during the holiday season.  The main reason for digital gift cards is that they can be purchased any place at any time with just the click of a mouse.  There is no need to get out of the house and wait in long lines at the grocery store.  Another appeal of digital gift cards is that they are completely customizable; customers can send personalized text, pictures, and in some cases, even video. 2.
Building Your Brand - Smart marketers realize that in a digital world gift cards open up brand new marketing opportunities.  The best brands are already catering to shifting trends and are inviting customers to a whole new customized gifting experience entirely online.  A great experience is also likely to make a brands campaign go viral with social network sharing. 3.
Digital Gift Cards Will Decrease Average Breakage - One of the reasons that digital gift cards are reigning in popularity is that they are less likely to get lost compared to their plastic counterparts. A
survey by
Bankrate revealed that 40% of 18-29 year olds end up losing their plastic gift cards.  With less loss, consumers are more likely to redeem the full value of the gift card and breakage rates begin to shrink.  Customers will utilize what they pay for and that will strengthen the customer/brand relationship and customers tend to redeem gift cards for significantly more than the gift card value.  Plus with digital gift cards being available on both mobile applications and mobile email, it's less likely the consumer will forget that the card is in their wallet. 4.
Loyalty Programs - As brands have embraced the shift from physical to digital gift cards, loyalty programs are following suit.  As opposed to loyalty programs shipping out individual cards to end-customers, they are able to email a gift card right to their client for instant gratification.  Brands will save on shipping and eliminate issues with lost gift cards and consumers won't have to wait to spend their gift. 5. M
arketers Can Bundle Digital Gift Cards with Products - For many years technology brands such as
Apple Inc., have bundled their brands.  For instance "Purchase a Mac and get a $100 iTunes gift card."  In 2015, more brands will follow this bundling method by offering a physical item with a digital gift card to make a more diversified and enticing promotion. Read the full story on The Top 5 Digital Gift Card Trends for 2015 at
IFeelGoods!  

Consumers have begun an organic transition into mobile payments and digital currencies. They are slowly filing cash, check, and credit cards right into the history book, next to the floppy disks and video tapes.