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Socializing Rewards Points

The Citi Thank You Program is revolutionizing the use of rewards points. Imagine being able to share points with your friends to save up for a get-away weekend, or save up points with one friend for another friends' birthday present. Many people pool points for gift cards from retailers who partner with Citi to make their gift cards available through the Citi ThankYou program such as CVS/Pharmacy and Charming Shoppes stores. This allows consumers to use points for gift cards for themselves, or to use as gifts, giving the recipient of the gift a chance to choose their own gift. You could even pool points with friends and family to make a group contribution to a good cause. Well, now you can. The new Citi ThankYou Point Sharing App on Facebook allows groups of friends to pool points in order to redeem the value of the points for a bigger reward. This app is the beginning of a revolution in monetizing social media. This app is allowing users to move assets and share funds through Facebook, a social media platform. This app will soon promote itself, benefiting not just the Citi ThankYou Program, but its users and potential users as well. The more people use the Point Sharing App, the more people will post on Facebook about it, making the App and its use go viral across the platform. A rewards program that rewards itself, an incentive social media innovation.
For more information on the Citi ThankYou Points Sharing App check out the pymnts.com article.

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Tips for Shopping with your Mobile Wallet

As mobile wallet technology becomes more common, and more retailers begin accepting programs like Google Wallet and MasterCard PayPass it is important to know how and when to use your mobile wallet technology. These tips will help maximize your experience AND keep your financial information secure.
Tap-and-pay systems: Systems like Google Wallet and MasterCard's PayPass are going to only gain momentum. The technology is improving (for instance moving away from a tap, and more towards a wave motion), and the types of locations accepting this form of payment is increasing. How different would it be to do away with metro card systems for public transit, and simply be able to swipe your SmartPhone? It may happen sooner than you think.
PayPal mobile payments: Mobile banking apps such as these allow you to make purchases, and even in some cases, transfer funds without disrupting your life. You can order pizza and pay from the couch, or even transfer bonus funds from your company to your employees, making year-end bonuses instant and convenient.
Roaming credit card readers: These devices allow small businesses and organizations, such as a Girls Scout troop in Ohio (who boasted a 13% increase in cookie sales) to use credit cards without paying a prhibitive fee. These credit card readers come at either a nominal fee (usually a small percentage of each sale) or free to the user. And don't fear about the initial security concerns, readers encrypt financial information before transmitting to the bank. Mobile wallet technology is growing, so make sure you know the basics of how to use it, when to use it, and which products to take advantage of.
For more information on mobile wallet technology check out the article in U.S. News and World Report.

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QVC Further Embraces their Online Channel with CashStar

I am quite familiar with QVC; I can’t say I’ve shopped QVC, but I DO expect to have many gifts under my tree in big brown QVC boxes for Christmas. In fact, approximately 99.9% of all gifts given to me by my parents since about 1990 came from QVC. Although they are most known for their televised shopping experience, the online channel now accounts for more than 1/3rd of their sales. Their recent partnership with CashStar will leverage CashStar’s
“digital gifting and incentives platform to provide a personal, compelling and convenient gifting experience”, says CashStar in their recent press release. I for one, would love an eGift Card from QVC, so I can pick my own QVC gift this year…I’ve never known how to return the gifts my parents get me…and frankly I pick out better gifts for myself. Read more on this interesting integration of TV, online, gift cards, and the eGift:
CashStar to Power QVC's eGfit Card Program

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Are Retailers & Merchants Ready for the Tablet eCommerce Phenomenon?

Are you prepared for total immersion into e-tail? Facts to consider if your answer is NO:

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Getting in touch e-retail – Loyalty 360 webinar!

In last quarter’s
Industry Trend Report, GiftCard Partners published an article:
Are you an online retailer ...or Not?, where we investigated which of the Top 50 Retailers are accepting gift cards as payment online. We discussed the potential missed opportunities for retailers who are not taking full advantage of the online channel and getting in touch with their gift card e-retail side, especially as mobile technology gains importance in consumers’ buying choices. On September 29th, Loyalty 360 will be holding a webinar on just this topic.
Expanding Your Program’s Reach in the Complex World of E-Commerce; they will examine the role of traditional
loyalty programs in the rapidly expanding world of online commerce and the industry players that are shaping loyalty in online commerce.
Click here for the webinar overview and to register.          

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