GiftCard Partners Blog

Digital gift cards are combining the traditional uses of gift cards as currency among gifters and gift receivers, and the cutting edge technology of mobile payments. As mobile payments and mobile wallets because more common at retailer POS, employers can begin to think of digital gift cards as easier solutions to employee reward, health and wellness and safety programs. Here are three reasons digital gift cards are the wave of the gift card future:

A Boston area start up may have a breakthrough in the very slow adopting mobile payments market. Loop is an e-wallet that not only attaches to your phone like a case, but actually works with your retailer's existing POS system. Mobile payments were predicted to have taken off by now, and adoption is still occurring but at a much slower rate. Mobile payments that aren't compatible with existing retail POS systems are tough for retailers because a change to a national chain's POS, involves a large scale hardware upgrades which cost money and take a long time. Bringing mobile payments to retailers existing systems is taking a new approach to this mobile payments puzzle. It puts the investment on the consumer, who is choosing to use the system, rather than force retailers to provide a system that they don't have guaranteed ROI from. Since Loop is set to hit the market this winter, we will see soon if this alternate approach catches on. The adoption has been slow but the potential could be high.
For more information on mobile payments check out this article from the Boston Globe.

Google announced earlier this month that as of August 21st it would suspend support on Google Wallet for gift cards and loyalty cards (often utlizing point systems). This seems like it could be a blow to the gift card industry, like for those who sell bulk gift cards, as it limits the ways gift cards can be distributed and redeemed. However I am scratching my head to figure out if we, the gift card industry should even care that much.

Mobile payments are going to reach $1 billion in transactions by the end of 2013. That sounds like great growth and revenue, until you find out that in October 2012 mobile payments were expected to reach $20 billion by 2015, and are now on track to reach that milestone in 2016. A fragmented market, and many dependent and critical keys to success have stifled the mobile payments market. Hardware and infrastructure impediments, combined with competing technologies like mobile wallet solutions have slowed merchant and consumer adoption to mobile payments.
What do you use mobile payments for? Have you used your mobile POS for more than the morning cup of joe? Most consumers use mobile payment technology for small purchases only, and are slow to transition larger purchases to mobile. This is an indicator that many merchants and consumers are also hesitant to use eGift Cards, and make the necessary POS upgrades to even be able to process them. Have you ever give an eGift? These numbers tend to suggest that employers and gifters across the board would be hesitant to give an eGift given limited market adoption. The market indicators are inconsistent for mobile payments, there is growth but possibly not to the rate originally forecast. What do you think about mobile payments?
See the eMarketer Mobile Payments Forceast for 2011-2017, and
check out this article from eMarketer on further impediments affecting the mobile payments market adoption.

GiftCard Partners', CEO, Edward Shulkin, and COO, Deborah Merkin, were recently invited to the 2013 
pymnts.com Innovation Project. The event brought together retailers, payments industry experts, and thought leaders in the payments industry to discuss present and future trends. 
The hot topic of the event: mobile payments. “What the GCP team noticed was the overall difference in the way mobile payments and commerce are viewed by retailers when compared to the view within the payments industry,” writes GCP’s writer, Rachel Merkin, about their experience in the article, 
Payments Industry Identity Crisis. To learn more about the trend of mobile payments and how it may affect the future of the payments industry, read the 
full article and see what topics were discussed and what the GCP team took away from the event.