Trend Watch: National Retailers Convene at World's First Digital Gifting Event
GiftCard Partners' Deb Merkin attended the CashStar Digital Gifting roundtable and said it was jammed packed with great market research and the roundtable discussion was invaluable. CashStar’s Retailer Roundtable brings together leading analysts, technologists, thought leaders and a myriad of retailers to discuss the future of digital gifting.
CVS/pharmacy and
Brinker, 2 of our clients will be present and taking part in this roundtable! Digital gifting has altered the way the B2B gift card market progresses, with efficiencies for the retailer, buyer and the end consumer, while directly tying in with mobile and
social media initiatives… We look forward to seeing the results of this meeting in the coming weeks. PORTLAND, Maine, Jul 14, 2011 (BUSINESS WIRE) -- CashStar, the digital gifting and incentives company, today announced that it has brought together the industry's top influencers and retailers for the world's first event exclusively focused on the e-gifting industry. Taking place today in CashStar's headquarter city of Portland, Maine, the CashStar Retailer Roundtable has brought thought leaders together to brainstorm the future of digital gifting with a focus on mobile and social channels.
Click to read more about this landmark digital gifting event.
Building a new kind of loyalty – Social Loyalty
It’s hard to go anywhere online without seeing social media icons, “likes” or stories about how Facebook is being used to enhance retailer loyalty…”social loyalty”. Building social media pages, vying for your “likes” and offering targeted promotions…but then what? What does it really mean to retailers for consumers to “like” something in this way? And what does it mean for prepaid and gift cards? So, I go to one of my favorite sources for marketing research, and information, Mashable and I am instantly tied in with my friends who share the same favorite source. Let’s put this scenario into a retail ecommerce setting … I’m researching new mobile phones and selected the phone I’m interested in; I could see who my friends are that have “liked” the Droid on Facebook. This is likely to influence my opinion of the product. The bigger picture shows a snapshot of ecommerce transactions excelling exponentially. Last week Adweek published: “Data Shows Real-World Results for Facebook 'Likes', One new fan for a retailer produces 20 website visits”. This is great news for retailers (our clients), but it’s great news for the prepaid industry and its gift card component as well. GCP’s end customers (B2B or bulk buys of gift cards) benefit as well, as the recipients of the gift cards have new ways of engaging with the card brands they are holding.
New Research Reveals Cards Drive Increased Spending, Visits and Willingness to Support Social Marketing
It isn’t new for us to hear that prepaid cards are great motivators and incentives. But a new loyalty and prepaid survey reveals just how much prepaid has affected consumer spending habits and long term adoption when used in the B2B space as incentives. Here, we outline some of the most interesting tidbits and pair them with our market observations and viewpoints. Let us know your thoughts via the comments field.
Prepaid Congress Debrief: E-Certs
GiftCard Partners attended the 2nd annual Prepaid Congress this week, so over the coming week or so we will be posting information from the Congress. E-certifications, are an emerging closed loop gift card technology within the incentive industry that allow retailers to instantly deliver incentives to their customers through either cell phone technology, or online. According to the Mercator Group 33% of retailers in the U.S. currently offer e-certification incentives. E-certifications can save incentive companies fulfillment charges, and provide instant gratification to the customers receiving the incentives. E-certifications are opening up new markets for retailers who are able to participate because e-certifications are opening up new avenues to contact customers and deliver marketing messages. Some studies even suggest that e-certs are more effective at delivering memorable long lasting marketing messages than physical gift cards.