GiftCard Partners Blog

As Medicaid and Medicare program administrators begin planning the ensuing year’s member programs, there is an increasing need to focus on member experience in order to maintain member populations and raise retention rates within provider networks.

Finding a strategy to keep Medicaid members engaged in healthy activities is not always easy. Medicaid members may have trouble with appointment attendance due to a lack of access to, or inability to pay for transportation; or, they are unable to take time off from work, which is often in arduous, blue-collar industries. 

As employers prepare to welcome employees back to their offices, it’s critical that employers prepare their staff for the “new normal” at work. Communicating new safety expectations in advance helps employees familiarize themselves with changes like different schedules and new safety protocols that involve wearing personal protective equipment (PPE) and increased spacing of workstations. 

COVID-19 has taken millions of lives worldwide and continues to be a huge threat. Thankfully with the vaccine rollout ramping up across the nation, we can expect the number of deaths and hospitalizations to slow down. Getting everyone vaccinated is important in moving towards herd immunity.

It is important to keep Medicare members engaged in a healthy lifestyle because they are more susceptible to disease due to their age. Keeping Medicare members healthy lowers costs for Medicare Payers and it is crucial for Accountable Care Organizations because they are rated on their readmittance and patient health.