Being nice. Its not hard, and most people do it most of the time. But there is more to being nice than the simple satisfaction. Nice people and nice environments can help your business thrive. Niceness can show clients, and employees you and your business care, and they will be treated well in your hands. Linda Kaplan Thaler and Robin Koval, CEO and President of the Kaplan Thaler Group created the “Guiding Principles of Nice” from their book The Power of Nice, How to Conquer the Business World with Kindness. The guiding principles are listed below.
As the economic downturn continues to take a toll on companies' employee retention, and lay-offs ensue, it is important to retain current employees and make them feel secure in their job positions. After a lay-off, remaining employees often harbor a sense of fear and worry, making them less productive. They have a hard time focusing and being productive because they spend their time worrying if they are going to be next in line for a lay-off. It is important for both the employee and the company that the employees feel secure and motivated to work hard.