Deborah Merkin
Recent Posts
Re-engaging Your Workforce: How Upskilling Revitalizes Employee Engagement
As businesses continue to try to drive efficiency in a macroenvironment that values real profits over artificial growth, employers need employees to be driven, efficient, and motivated in their work. Disengaged employees are the opposite. They aren’t connected to their roles or their companies, leading to slow, unmotivated progress in their roles and responsibilities.
Addressing Employee Detachment: Strategies to Reconnect & Reengage Your Workforce
Following the Great Resignation in 2021 and 2022, 2024 began a troubling trend deemed “the Great Detachment.” This trend hasn’t led to employees quitting their jobs, but rather growing increasingly detached from their employers and less satisfied with their roles. According to recent Gallup data only 18% of American workers indicate that they are “extremely satisfied” with their jobs, while 51% are either watching for or actively looking for a new role.
Building Customer Loyalty: How to Get & Keep Customers in Real Estate Brokerage
In the competitive world of real estate brokerage, client loyalty is essential for sustaining a thriving business. According to the National Association of Realtors®, 88% of homebuyers worked with a real estate agent to purchase a home, underscoring the importance of building lasting relationships. For large brokerages, maintaining customer satisfaction and fostering long-term loyalty is crucial for repeat business, referrals, and sustained success.
How to Create a Successful Gift Card Referral Program
Are you looking for ways to supercharge your marketing strategy? Customer referral programs, when executed effectively, can drive significant growth while fostering loyalty among your existing customers. Starting a referral program in the first quarter is a great way to build momentum for the year ahead.
The Best Ideas to Show Appreciation on Administrative Professionals Day
Administrative Professionals Day is a dedicated time to celebrate the vital contributions of administrative professionals, including executive assistants, receptionists, client services representatives, and others in support roles. These individuals are the backbone of any organization, ensuring operations run smoothly and efficiently. In 2023, office and administrative support roles accounted for about 18.5 million jobs, making this group the largest occupational category in the U.S. workforce. Recognizing their efforts not only boosts morale but also drives engagement and retention.







