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The Future of Payment Innovation: Notes From Harvard's Innovation Project 2013

Posted, by Deborah Merkin
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Last week GiftCard Partners’ senior management attended the 2013 Innovation Project at Harvard University, an annual summit that focuses on payment innovation from all angles. Payments experts spoke, including government leaders like Rosie Rios, Treasurer of the United States, and Raj Date, CEO of the Consumer Financial Protection Bureau, as did  payments industry leaders such as Steve Levitt author of Freakonomics, and Don Kingsborough, CEO of Pay Pal.

Attendees learned about how different technologies are innovating payments, and how consumers are adopting innovative payment strategies and vehicles. Technologists spoke about the global infrastructure being built to innovate payments as we move into the future, always keeping in mind where consumers find payment vehicles, with 51% of the American population in possession of a smartphone, and 25% in possession of a tablet. Rosie Rios spoke about how, despite the current importance of cash currency, over the next 10 years the United States Government will move to making 100% of federal payments electronically. These payments include large scale programs like WIC, Social Security, and MediCare programs, and the transition to electronic payments will save the United States $1 billion.

Throughout all of the learning and exchange of information on payment innovation the GCP team was most focused on how these payment innovations will affect the gift card industry. As payments transition and consumers become more accustomed to using electronic forms of payment, gift cards and employee incentives of all kinds will likely follow suit. As these global payment innovations and infrastructures are built to replace cash, will consumers be able to transfer gift cards the same way? Will employers be able to build incentive and rewards programs around these payment innovations? Will your organization be ready for these changes? Let us know by leaving us a comment.

Stay tuned for more notes and opinions from the GCP team on various parts of the 2013 Innovation Project, and for more information on the event check out the 
summit website.

Topics: Gift Card Incentives & Rewards, Gift Card Technology, Gift Cards, General Gift Card, Payments Industry, Employee Incentives & Rewards

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